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If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.
Charlotte County Library System
Florida Keys Community College Library
Fort Myers Beach Public Library
Hendry County Library Cooperative
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Windows Vista®, Windows® XP, Windows 98 SE, etc.)
- Internet browser and version (Internet Explorer® 7.0, Firefox® 2.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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